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Knowledge base
Kasamba
General Information & Questions
19
Kasamba Messages FAQs
What is Kasamba?
Can I get a free reading?
How to become an affiliate
What do I do if I forgot my login information?
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Kasamba app queries
12
How to have a Live Chat Session
Rating your session
Updating payment method
Adding funds via PayPal
Viewing your readings
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How To
17
How do I close my account?
How do I delete a session transcript?
How do I change my password?
Where can I see my session transcripts?
How do I add an attachment?
View all 17
Client Payment Questions
20
I have Incorrect charges in my account
Why do I need a Credit Card?
How do I get a promotion on Kasamba?
Best Psychic Match Guarantee - 3 Free Minutes
Why isn't the promotion applying a discount to my session?
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Connecting to an Advisor
9
What is the meaning of the number of stars I leave in a rating?
How to have a Live Chat Session
Rating the Advisor
Why should I leave a comment along with the rating?
How do I hire an advisor for an Email session?
View all 9
Advisor Information
20
I've been blocked as an advisor due to missed calls
Open invoice in sessions
Chat Alert
My average was lowered despite missing no calls!
How can I block a client?
View all 20
Getting started as an Advisor
18
Ratings 101
Tips for Success
Editing Your Profile
Reasons for Rejected Listings
Add/Verify a new phone number
View all 18
PrestoExperts
General Information & Questions
19
Account Restriction
Technical Issues and Customer Support
Terms of Use
Unsatisfied with the service I received
Age Restrictions
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Getting started as a Client
17
Hiring an Expert
How does PrestoExperts work as a user?
Receiving Replies from Experts
Rating the Expert
Finding Phone Experts
View all 17
Payment Questions for Clients
18
Requesting a Refund
I have Incorrect charges in my account
How do I get a discount?
Chargebacks 101
Updating Your Credit Card Details
View all 18
Getting Started as an Expert
27
Why was my listing rejected?
Photo Approval and Rating
How long does it take for my listing to be approved?
Registration in Multiple Categories
Add/Verify a new phone number
View all 27
Payment Questions for Experts
17
Next payment day
How do I issue an invoice to my client?
Session Service Charges
Adjusting the Session Fee
Getting Paid
View all 17
Expert Information
25
Uncharged Sessions
Does editing my listing affect the approval process?
Can I be both an Expert and a Client at the same time?
Why was I rejected from Coaching & Personal Development?
Disable Auto Login
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Expert Troubleshooting
10
Why can I not see my rating?
I disagree with the client's rating
Expert Messenger Not Opening
Why am I getting an All-Caps error?
Using a Proxy
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How To
19
Closing Your Account
How can I rate my expert?
How can I view my session history?
Report Abuse
Rating an older session
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