Connecting to an Advisor

What is the meaning of the number of stars I leave in a rating?
5 stars = Outstanding 4 stars = Good 3 stars = Average 2 stars = Below Expectations 1 stars = Unacceptable  
Wed, 19 Dec, 2018 at 10:40 AM
How to have a Live Chat Session
To have a live chat session with one of our advisors, please go to our homepage and click on the sub-category of your choice. The advisors who are available...
Tue, 18 Jul, 2023 at 9:59 AM
Rating the Advisor
You have 30 days after your session ended in order to rate it. We always recommend that you rate and leave comments for advisors in order to share your expe...
Wed, 19 Dec, 2018 at 10:41 AM
Why should I leave a comment along with the rating?
We ask clients to leave comments with their rating, so other clients can better understand the type of service the advisor provides. The space for comments ...
Sun, 18 Mar, 2018 at 2:56 PM
How do I hire an advisor for an Email session?
To hire an advisor in an email session, you will first need to send a message to your Advisor with the service required, and suggest the price you are willi...
Wed, 19 Dec, 2018 at 10:41 AM
Where do I see my top psychics?
Advisors are added to your list in one of two ways: Hiring advisors immediately and automatically adds them to your 'My Psychics' list. It does...
Wed, 19 Dec, 2018 at 10:41 AM
Are phone sessions recorded?
Phone sessions may be recorded for quality assurance purposes. At this time, you can't download or listen to recorded sessions.
Wed, 19 Dec, 2018 at 10:41 AM
Our newest HTML 5 Chat FAQ
1. Why did you change the chat window? As we are constantly trying to improve the user experience, our Product team has developed a cleaner, fresher loo...
Wed, 19 Dec, 2018 at 10:41 AM
How to have a Live Phone session with an Advisor
In order have a phone session with an advisor please follow the instructions below: Find an advisor who is available for phone sessions.  If the advis...
Wed, 30 May, 2018 at 10:41 AM