Expert Troubleshooting
Clients have up to 30 days to rate you following a session. After clients submission, please allow up to 72 hours for ratings to be approved and to appear o...
Wed, 23 Dec, 2015 at 10:55 AM
The rating system we currently have in place is designed to allow the client to provide his subjective opinion.
There are two main reasons for which...
Wed, 23 Dec, 2015 at 2:59 PM
The PrestoExpert's Messenger is unique in that when it opens, there no is actual window which opens on your screen. Rather, in order to operate the Pres...
Wed, 23 Dec, 2015 at 2:59 PM
Often when the error message says "All Caps" it means that you are trying to enter a line break (using the Enter key) within the brief description...
Wed, 23 Dec, 2015 at 2:59 PM
Please note that the Expert Messenger cannot connect through a proxy server.
Wed, 23 Dec, 2015 at 3:00 PM
The current version of the PrestoExperts Messenger requires Windows XP or later. While supporting most browsers, for optimal performance we suggest that you...
Wed, 23 Dec, 2015 at 3:00 PM
In order to prevent the PrestoExperts Messenger from automatically putting your status into 'available' when the computer is started, please follow ...
Wed, 23 Dec, 2015 at 3:01 PM
While downloading the PrestoExpert Messenger it's common for experts with a personal firewall to receive a message from their anti-virus software identi...
Wed, 23 Dec, 2015 at 3:01 PM
There are a number of reasons why your might be having trouble signing in to the PrestoExperts Messenger. Please try the following steps, one at a time, in ...
Wed, 23 Dec, 2015 at 3:02 PM
If, when installing the Expert Messenger, you checked the “Remember my password” checkbox, the Expert Messenger will launch itself automatically each time y...
Wed, 23 Dec, 2015 at 3:03 PM